DishNetwork: Are You Trying to Break My Legs?
I wonder if that’s what they hope will happen when you decide to discontinue their service. Normally you own your equipment, but with their DVR based services, it’s all a lease, disguising the full cost of the service partly as equipment lease and partly as a package enhancement. Now when you sign up for their service, they will give you all sorts of freebies, concessions, even move an existing dish for you, all for free, dispatching their henchmen with great haste. Not quite the same eagerness when a customer decides to cease service. Which I guess is to be expected, but the combination of multiple phone calls hounding me about canceling followed by today’s incident, I’m a bit unhappy with DishNetwork.
They sent a box for me to return the receiver in, and they also want the LNBR off of the dish (what did they do with my old LNBR that I owned? I certainly didn’t get to keep it). The instructions with the box dutifully note that you must comply with this or be subject to $800 of equipment costs. And even though their henchmen came to the house, drilled holes in your roof and exterior wall, failing to calk and seal said holes, they will not be assisting with this removal. They do care about your health and safety, however.
Climb carefully onto your roof with a Philips screwdriver in hand to disassemble the LNBR for prompt return.
Gee, I hope no senior citizens ever decide to shut off their DishNetwork service. Incidentally, after tracking down a ladder tall enough to get onto my house, and despite the pouring, freezing cold rain, I made it up and down my roof without having my legs broken or being wounded by a screwdriver stabbing incident. Nyah, DishNetwork. I can see that you are taking our breakup gracefully. Forgive me if I never call again.
Posted Friday January 12, 2007 in Rants by Derek Jones
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did you ever do thins?
By sabrina on February 17, 2007 at 03:09pm link